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Fire & Water - Cleanup & Restoration

7 Causes of Sump Pump Failures

8/22/2022 (Permalink)

While there are many ways a sump pump can fail, here are the most common situations in which severe water damage occurs as a result.

1. Overworked Pump

Whether the sump pump is old or the water is just coming in too fast, the mechanism alone cannot handle the amount of water filling into the foundation. This will usually occur during flash floods and other heavy rains. Whether the sump pump is good quality or not can also make a big difference, so a weak plastic model would never stand a chance against a severe thunderstorm.

What to do. Either buy a bigger sump pump or buy another model of the same quality to have twice the amount of water flowing away from the foundation. This way you won’t have to worry about a water damage problem every time it rains.

2. Sump Pump Working But No Water

If there isn’t any water in the sump pump, this means that the model wasn’t installed correctly or it’s not hooked up to drainage system.

Importance of a drainage system. This is just as important as the model itself. It’s best to have a drain tile installed within or outside the sump pump or along the lining of the basement. As long as it collects water and drains it to the pit, using gravity to push it, there shouldn’t be any problem. But if the drain-tile is damaged, not even the sump pump would be helpful.

What to do. Allow a licensed plumber to inspect, fix, or replace the drainage system. You might deal with a hefty bill, but your future self will be thanking you during the next rainstorm.

3. Clogged Sump Pump

There are a number of ways the sump pump can become clogged and back up, leading to a water damage disaster. All of the following are common occurrences:

<p">5. The Sump Pump Loses Power

If you were on vacation and the power is cut off from the sump pump, the entire basement faces the risk of flooding. Common causes of power failures include knocked down power lines, the pump is unplugged, or if the circuit breaker trips.

What to do. While some factors you will be able to control, like the circuit breaker, others involving power outages that can keep you worrying in the dark about whether or not there’s water in the basement. But what you can do is install a battery-powered backup that will add some peace of mind while lighting the candles upstairs.

6. Sump Pump is Running Non-Stop

If you notice the sump pump running when there’s obviously no water, you know you have a problem. But it also needs to be addressed right away before the model burns out. Here are some common causes:

  • Wrong sump pump or liner size. In many cases, the sump pump is too small to handle the amount of water coming in from outside. The pit can also be too small, causing the water to fill up too quickly that puts the pump into overdrive.
  • Missing or broken check valve. The check valve allows the water to flow in only one direction, one that flows away from the pit. But it it’s missing or broken, water will easily flow right back into the pit, overwhelming the pump and eventually overflowing into the basement.
  • Float switches in cheap sump pumps can easily become tangled and clogged.

What to do. Allow a licensed plumber to inspect the pump before each heavy rainstorm to ensure that everything is working properly.

7. Defective Product

While nobody likes to get excited or relieved about buying something and only find out that it doesn’t work, it happens all the time. And sump pumps are no exception.

What to do. Always make sure that the model works properly by testing it and filling the pit up with water.

Water Damage Emergencies


While learning about these common causes and what to do in each situation can certainly help to prevent failures in the future, they are never a guarantee. In any case that you have a basement flood, or any other type of water damage in your home or building call the professionals here at SERVPRO of Oldham/Shelby County. 502.241.6861

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