Join Our Team

5/17/2019 (Permalink)

We are a Restoration Company looking for an individual for our Estimator /Sales departments. This is an entry level position, experience not necessary. However, Construction background helpful. We will provide all training needed. Base Salary plus commission. An estimator will be trained to use our software to provide prices for our restoration services. They will also learn to estimate prices for different types of jobs, depending on the situation. They will also double as a Sales Representative mostly concerned with commercial sales. Must be able to lift 50 lbs. Must have a valid drivers license and be able to pass a background check.

Why Tenants Should Have Renter's Insurance

9/13/2018 (Permalink)

Many lease agreements for renters merely suggest their tenants procure renter’s insurance when moving into a new apartment or condo. For management’s good, this suggestion should be made a requirement for all renters. This might seem a bit harsh or strict, but it actually makes a total sense – here’s why:

It’s Not Expensive

First and foremost, renter’s insurance is surprisingly affordable. The argument that it is too expensive is not valid. For just a couple hundred dollars a year, a renter gets the peace of mind that comes with knowing that their belongings are protected. A typical policy priced as low as $150 – $200 annually can cover as much as $15,000 in property damage and $100,000 for liability coverage! Some people may even have renter’s insurance included in their auto coverage without knowing it. If not, encourage tenants to do so by informing them that they may get a discount for bundling the extra coverage into their existing policy. As a leasing manager, you can also work out a corporate program with an insurance company where the residents in your building get a special discount for purchasing renter’s insurance with them. In short, incentive is a great persuader.

It will Reduce Late Payments and/or Evictions

If a renter is not insured and valuable items are damaged, it may hinder their ability  to pay rent on time which affects your bottom line. What’s worse, let’s say the tenant works from home and a flood or firedestroys the equipment they use for work. The damages may adversely affect their livelihood long term. If they are unable to pay rent at all, you, as the leasing property manager, may be forced to begin the eviction process. Needless to say, the legal fees, back rent and headaches make evictions a costly and dreaded experience. Don’t let this happen to you. Make renter’s insurance mandatory.

Helps Condo Associations Too

It is quite common that condo owners rent out their units to generate income or sublet their condos when they travel. If a Water or Fire Damage occurs when the owner is renting out their condo, their property insurance will not cover the renter’s possessions. This leaves the tenant unprotected and likely to point fingers and come after the owner or association for compensation. For these reasons, reducing the amount of angry tenants in the management office is always a priority. How can you, as the leasing property manager, do this so that you can focus your energy on running things? Make proof of renter’s insurance apart of the application process when screening any prospective tenants. If there ever is a loss, the insured tenant would simply file a claim with their own insurance and live happily ever after. It would reduce foreseeable tensions between management, unit owners and their tenant or sublessor.

Mandating your tenants to carry renter’s insurance is really a win-win situation; it’s a low cost solution that eliminates headaches. Leasing property managers should establish policies that makes all the moving parts run smoothly. Requiring renter’s insurance, whether you’re a leasing property or an association, can make a significant difference should an emergency occur.

Water Or Fire Damage In Your Property contact the professionals here at SERVPRO of Oldham/Shelby County today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

How To Create A Home Inventory List

5/9/2018 (Permalink)

If you lost your belongings in a fire or burglary, would you know where to begin putting your life back together? A home inventory is a foolproof way to ensure you’re protected when disaster strikes.

Why You Should Create a Home Inventory?

If your belongings were lost in a fire or stolen, a home inventory can help you figure out immediately what to replace. Most importantly, it can help you obtain the funds you need to replace those items via your homeowner’s or renter’s insurance policy. Typically, after a disaster, insurance companies ask for a list of everything that was lost. This can be hard to produce during an emotional and difficult recovery time. A home inventory makes this process a lot easier, saving you time and ensuring a smoother recovery process.

How to Create a Home Inventory?

A home inventory is simply a list of everything in your home, how much each item costs and when you bought it. What’s the best way to create a home inventory?

• Compile a photo or video inventory.
  Take photos or video footage of every room from different angles, opening cabinets and closet doors to ensure thorough coverage. 
• Make a list.
  In addition to your photo/video footage, write down all of your valuables, room by room. What’s the easiest way to create a home inventory list? There are apps designed to help you do this, or you can use a spreadsheet or a pad of paper. Just be sure to make extra copies, storing one off-site.

Fire Damage In Your Home or Business? Contact the professionals here at SERVPRO of Oldham/Shelby County today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Trimble and Henry Counties. 

Is There An Issue With My Sewer Line?

3/27/2018 (Permalink)

Sewage Backups and Blockages

If your toilets, sinks, and other drains regularly backup that is a sign that the system is not working correctly. The water and debris should be able to move through the line smoothly. If there is a build up in the system backups and blockages will occur. This is an easy way to spot signs of a bigger issue, and one that shouldn’t be ignored.

Sewer Gas Smell

Being able to smell sewer in and around your house is a sure sign that there is a problem. Sewer systems are built to be airtight and to move downhill, so if you’re able to smell sewage that is a problem. There is most likely a crack somewhere in your sewer system if you can smell sewage. Not only is the smell unpleasant enough  you don’t want the crack to get bigger!

Extra Green Grass Patches

You may be wondering why certain patches of your grass are suddenly greener and lusher. Sewage is a great fertilizer. Sewage leaks under your yard can create extra lush and green grass on the surface. Though the extra fertilization may be welcome to the appearance of the lawn the leaking sewage won’t be if it starts building up or pooling. So if you haven’t been fertilizing or water your lawn extra but it continues to get greener and lusher take that as a sign something else is fertilizing it.

Slow Drainage

This is a complaint many people with long hair have. However, if the sinks, drains, and toilets continue to drain slowly after multiple attempts to clean the line there could be a bigger problem. A blockage could be forming somewhere in the line. Issues such as root growth, channeling, and cracks can lead to slow draining lines. If your drains consistently drain slower it is time to look into further problems as this is only a symptom.

The signs of a problem in your sewer line are definitely noticeable. The key is to not ignore them once you start to see them. If one or more of these symptoms is happening regularly it is time to take action and call in a professional before it gets worse. 

Sewage or Water Damage In Your Home Or Business? Contact SERVPRO of Oldham/Shelby County today to speak to a Mitigation Specialist. 502.241.6861

Carbon Monoxide Detector Tips

12/8/2017 (Permalink)

Carbon Monoxide Detector Safety Tips

Carbon monoxide (CO) is a poisonous gas that can be safely detected in your home only by CO detectors. This is why it’s extremely important to properly install and maintain your CO alarms, and know what to do when one sounds.

Installation Tips                        

• Purchase CO alarms from a trusted retailer. Choose alarms that are battery-operated or have batteries as backup.
• Make sure CO alarms bear the label of a nationally-recognized testing laboratory.
• Install CO detectors on every level in your home. Follow the manufacturer’s instructions for proper installation.
• Make sure objects like furniture parts or drapery don’t cover the alarm. You can also use portable carbon monoxide alarms when you’re travelling.
• Interconnect CO alarms to provide the best protection. When one sounds, they all do.
• Install both CO alarms and smoke alarms in your home. You can also find combination smoke and carbon monoxide detectors.

Maintenance Tips

• Test CO alarms once a month by pressing the test button to ensure they work properly. Tell everyone in your household that you will be performing a smoke alarm test.
• Replace CO alarm batteries at least once a year. A good time to change the batteries is when Daylight Savings Time ends (in the fall). Also replace batteries if the audible trouble signal sounds to indicate low batteries.
• Replace your CO alarms once every 10 years but make sure to check the manufacturer’s instructions first. Each CO alarm has a different lifespan.

If a CO Alarm Sounds:

• Alert others in the home and make sure everyone gets out safely.
• Once outside, call 911 immediately. Do not go back inside until emergency services personnel give you the all-clear.
• Seek immediate medical help if you suspect CO poisoning and are feeling dizzy, light-headed or nauseous.

Preventing CO in Your Home

• Have your gas, oil or coal-burning appliances serviced by a technician every year.
• Buy only gas equipment carrying the seal of a national testing laboratory.
• Have your chimney inspected and cleaned every year. Chimneys can be clogged by debris that can cause CO to build up in your home.
• Do not operate gasoline-powered tools like portable generators in or near your house, garage or other enclosed space.
• Never use a gas range, oven or charcoal grill for heating indoors.
• Never run a car or truck inside a garage attached to your house, even if you leave the door open.

For professional fire restoration services or smoke odor removal, contact SERVPRO of Oldham/Shelby County today. 502.241.6861

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble counties. 

Identifying Toilet Backup And How To Solve It

11/22/2017 (Permalink)

One of the worst problems that you may encounter as a homeowner is a backed-up toilet. And unfortunately, there is no one single quick fix for this problem, as this problem has many different causes. Hence, we have listed down the most common causes and how you can fix it, if possible.

Drain blockages.

Too much toilet paper that went down the drain? Have mischievous kids that flushed down small toys or objects into the throne? Then these may be blocking the drain leading from your toilet to the sewage line. Because of this blockage, waste from the toilet go back up instead of down.

Deal with this issue the old-school way, by getting a plunger to remove the object blocking the drain. Alternatively, pressing a plunger down repeatedly while pouring several buckets of water down the bowl can help break down toilet paper blockages.

Tree root blockage.

Yes, the root cause may be a root itself. Since tree roots seek organic material to draw minerals from, there is a tendency for them to grow towards and into sewer lines. It is best to call a plumber to locate the tree roots causing the blockage, then have them cut. In this case, the sewer line may also need repair as well.

Faulty vents.

First, the plumbing vent may also be blocked, as evidenced by a gurgling sound from a nearby sink or shower drain. This blockage may be preventing air from getting into the drainage system, creating a vacuum that stops the flow of water. Second, if you are dealing with a toilet inside an older building, the toilet itself may not have its own plumbing vent.

Septic tank issues.

The fix may lie in the destination. Sometimes, issues with the septic system—such as the tank needing pumping, a failed leach field, or broken ejection pump—can lead to problems with the toilet. So if you are also smelling foul odors or unbelievably water-soaked grass, this may be the cause. As suggested above, it is best to call a plumber for repairs when it comes to this issue.

For the aforementioned problem, it is also good to have a remediation company manage it. After all, it’s not just the mechanical aspects of the septic tank that need to be fixed. There is also  toxic materials in the tank that have to be dealt with.

Water Damage Due To Toilet Overflow? Contact the professionals at SERVPRO of Oldham/Shelby County today to speak to a Mitigation specialist. 502.241.6861 

SERVPRO of Oldham/Shelby County also proudly serves Spencer, Henry and Trimble Counties. 

Furnace And Dryer Vent Warning

11/20/2017 (Permalink)

Now that winter is upon us, it is very important to service your furnace and lint traps on your dryer. This year alone, more than half of the fires to which we have responded have been caused by homeowners falling to change their furnace filters to keep combustible materials too near the ignition pilot components of their furnace. 

It is also important to check the flex hose or lint traps on your dryer for lint clogs. These simple maintenance procedures can prevent a devastating fire event that could be easily avoided. 

* Use Metal Dryer Ducts, either solid or flexible

* Clean the duct regularly- if there is a film on the screen, you can wash it with soapy water and a brush. 

* Clean all around the dryer (outside and in ( where lint can potentially build up.

* Use caution drying clothes stained with chemicals such as gasoline, finishing oils..etc Line drying might be better. 

Water, Fire or Smoke loss in your home or business? Contact the professionals at SERVPRO of Oldham/Shelby today to speak to a Restoration specialist. 502.241.6861

How To Spot Mold, Fire and Water Damage In A New Home

11/8/2017 (Permalink)

Winterize Your Investment Property In Just A Few Steps

10/24/2017 (Permalink)

Here are a few simple steps homeowners can take to ensure effective Winterization:

1. Clean the gutters.

Clean gutters before each winter to ensure they’re properly secured and functional. This includes ensuring drain spouts are directing runoff away from the foundation of the home.

2. Check and replace furnace filters.

Furnaces will be working overtime in winter, so it’s a good idea to check the filters once a month. Clogged filters restrict circulation and increase energy demand.

3. Run ceiling fans in reverse.

While a counterclockwise rotation generates a cooling breeze, some fans can be set in reverse to circulate warmer air.

4. Seal any air leaks.

According to the U.S. Department of Energy, air leaks and drafts waste as much as 30 percent of total energy use. There are several ways to seal air leaks including:

• replace door bottoms or thresholds with ones that have pliable sealing gaskets
• upgrade single-pane windows with double-pane or other energy efficient windows
• keep the fireplace flue damper closed when not in use
• and seal air leaks around fireplace chimneys and furnaces with fire-resistant materials

5. Adjust the thermostat.

Turn down the heat when you leave home to save energy. A programmable thermostat makes this easy to do.

For Snow Birds and Part-Time Residents

Winterizing a home is critical for those who own an investment property and regularly leave the property in the winter. This is also true for people that own vacation homes or rental properties.

To keep a property safe, homeowners should perform a number of tasks that will ensure energy isn’t wasted and common hazards are mitigated.

1. Shut off the main water valve to the property.

The last thing you want to come home to in the Spring is a flooded basement, mold, or mildew. Once turned off, turn faucets to the on position to prevent pressure build up and a burst pipe as temperatures fall.

2. Unplug all appliances.

There’s no reason to keep appliances plugged in throughout the winter if no one is living in the home. You’ll save a bit of energy, and there’s no risk of appliances breaking or shorting out and starting a fire.

3. Turn off the gas line.

Just like shutting off the main water valve, turning off the gas will prevent gas leaks and other related incidents.

4. Clean out the refrigerator and pantry.

Perishable foods are especially vulnerable to unwanted pests and should be discarded from the home before homeowners leave. Non-perishable foods can be stored in air-tight containers for use upon return.

 5. Tell the neighbors when you leave.

Nearby neighbors can be an extra line of defense for a winterized property. Let neighbors know when you leave, when you plan to return, and how they can reach you in case they see anything suspicious.

Bonus: Get an Energy Audit Energy

An energy audit is an easy way to determine what improvements should be made to an investment property to ensure the most energy savings during cold winter months.

In addition to saving money, an energy audit can help pin-point problem areas that could be dangerous or damaging to a property.

This type of audit is performed by a professional who can help you identify where a property is losing energy. He or she will also provide tips on what can be done to upgrade the property in order to make it more energy efficient. Contact a service provider to learn more.

Dealing with Damage

Take the time to winterize your property to prevent costly property damage. If it’s too late to prevent the problem, our team can be on the scene in no time.

Call SERVPRO of Oldham/Shelby today to speak to a Mitigation Specialist. 502.241.6861

From fire to flood, and all damage in-between, the team at SERVPRO of Oldham/Shelby County is equipped and ready to assist you whenever disaster strikes. We offer emergency services to provide 24-hour coverage to your investment property. We also service Spencer/Henry/and Trimble Counties. 

5 Benefits of A Backup Generator

10/20/2017 (Permalink)

Backup (or standby) electrical generators provide power to a home during a power outage. When the utility power is cut off, a backup generator can immediately supply power to your home, either automatically or manually, depending on the device. While backup generators are costly, they can save you thousands or more dollars’ worth of damages and give you peace of mind. Here are five main benefits of backup generators:

1. 1. Food Preservation – If the power is out for less than four hours, the food in your fridge should be safe. However, if it’s longer than that, foods like meat and eggs get spoiled. A backup generator provides power to your fridge and prevents food from spoiling.
2. 2. HVAC system – Severe storms can cause lasting power surges in your area, compromising your home’s heating, ventilation, and air conditioning (HVAC) system. A backup generator can prevent uncomfortable temperatures in your home.
3. 3. Sump pump – When flooding or other disasters hit your home, your main defense against the water is your sump pump. But if there’s no electricity powering it, your home and your bank account will suffer the consequences. Install a standby generator to avoid tremendous losses due to water damage.
4. 4. Frozen pipes – During a power outage in winter, there won’t be enough heat to warm up the plumbing system in your home. Pipes can thus freeze and burst, causing substantial water damage and costly repairs.
5. 5. Hotel stays and looting – Power outages can force you to check into a hotel for several days. In addition to hotel costs, your home might be an easy target for looters who try to take advantage of the power outage.

Portable electrical generators are similar to standby generators, but can also be useful during power outages. However, they are not as safe, efficient, and reliable. If you want a whole-house backup power source, choose a standby generator, but expect to pay a lot more for the device and installation.

For water damage repair, mold cleaning, and fire remediation services, contact SERVPRO of Oldham/Shelby at 502.241.6861

7 Safety Tips You Should Keep In Mind During This Thanksgiving Holiday

10/17/2017 (Permalink)

7 Safety Tips You Should Keep In Mind During This Thanksgiving Day!

According to the United States Fire Administration, there are more than 4,000 fires in homes across the country each year on Thanksgiving Day, and cooking fires are the main cause!

Follow these Thanksgiving safety tips to ensure your and your family’s safety during this season:

1. Never wear loose fitting clothing when cooking. Those can easily could ignite and catch fire.
2. Don’t leave your food or fire unattended.
3. Keep children out of the cooking zone.
4. If deep-frying the turkey, do it outside of the house
5. Never put water on a grease fire.
6. Keep a fire extinguisher in the kitchen in case of emergency, and teach your family how to use it.
7. In case of any emergency, call 911!

In the event of a Fire or Water Damage call the professionals at SERVPRO of Oldham/Shelby/Trimble/Henry/Spencer at 502.241.6861

Roof Maintenance Checklist For Fall

10/12/2017 (Permalink)

To prolong the life of your roof and ensure water doesn’t leak through, your home’s roof should be inspected twice a year. Once in late spring, and once during the fall. So don’t prepare for Halloween just yet – make sure you do the following roof maintenance tasks first:

• Trim the trees. Dead tree limbs can fall on your roof and cause damage, especially when it’s raining or snowing. Trees that are leaning towards your house could also fall on your roof or allow squirrels and raccoons to pay your roof a visit. Twigs, leaves, and other debris can cause rotting, gutter blockage, termite invasion, and roof damage. If you want to avoid these problems, remove overhanging branches and ensure that trees aren’t leaning towards your home.
• Check and clean the gutters. One of the best ways to prepare for the cold season is to clean your gutters and ensure they’re well-anchored. This allows rainwater and thawed snow to flow properly off your roofline, avoiding leaks and water damage to your home. So remove leaves and other debris from the gutters regularly throughout the fall. In addition to this, install gutter guards – these ward off any debris that would invade your gutters.
• Inspect the roof for damage: 
  
  • Check the roof flashings – these cover gaps near vents and chimneys, and can be dislocated during a storm. Replace faulty flashing pieces.
  • If you have an asphalt roof, replace shingles that have bare spots, are warping, or are curling at the edges.
  • If you own a wooden shake roof, look for signs of warping. If at least 25 percent of your wood shingles are damaged, replace the roofing material.
  • If you have a metal roof, look for signs of pitting, corrosion or gapping seams as these can lead to leaks or underlay damage.
  • Get a professional roof inspection if you feel you’re not up to the task yourself. Your roof might need adjustment and repairs. Do them now, don’t wait another winter!

Water Damage from a Roof Leak? Contact the professionals at SERVPRO of Oldham/Shelby/Trimble/Henry/Spencer today to speak to a Mitigation Specialist. 502.241.6861 

Emergency Board Up

10/3/2017 (Permalink)

Emergency Board Up Services

If your home or business incurs storm or fire damage resulting in an opening in your building you may be in need of emergency board up services. Any openings in the structure needs to be properly boarded up to protect the building from weather and illegal entry. Your insurance policy also requires you to be proactive on protecting your home or business after any type of damage has occurred, otherwise the insurance company could account any further/secondary damage to the structure as negligence.

Not every situation requires the most extensive board up that the U.S Fire Administration have in their board up procedure manual, such as after a fire where the entire home is destroyed  and is considered a complete loss. While each emergency board up is different, let’s take a look at how to properly board up a structure after damage has caused an opening in the building.

Determining How Much Protection Is Needed

1. Openings in the basement, first floor doors, windows and any point of entry accessible from a porch, fire escape or other potential climbing point require additional security measures. These openings should be barricaded with plywood, 2x4s, bolts and nails.
2. Openings that are at least 10′ from ground level which are not accessible from a porch, fire escape, roof, or other climbing point can be secured with nails in each brace, and every 12″ around the perimeter. For these openings the plywood should be fitted so that it rests snugly against the exterior frame, butting up to the siding on wood frame buildings and up to the brickwork on brick buildings. It may be necessary to remove the staff bead so this fit can be flush and tight.

Boarding Up

1. Cut plywood to fit over the window and door openings, flush with outside of the molding. Note: For buildings with metal door and window frames the alternative is to cut the plywood and 2x4s to fit the inside of the door frame buffed up against the band molding.
2. Cut the 2x4s to fit the horizontal dimension of the plywood. You will need two 2×4 exterior and two interior braces for each window and three sets for each door. Note: For buildings with metal doors and window frames the 2x4s for the outside will be cut to the dimensions of the plywood, fitting inside the door frame, against the band molding. For the inside the 2x4s will be cut to the outside dimension of the door or window frame.
3. Pre drill 3/8th inch holes in the plywood and the braces.
4. The holes will be placed approximately 1/3 of the length of the brace from each outside edge of the door and window jam.
5. The two window braces will be placed 1/3 of the distance from the top and the bottom of the window.
6. The three door braces will be placed; one in the center of the doorway, and one half the distance from the center to the top and to the bottom of the doorway.
7. Place the plywood over the exterior opening and nail to the frame. Note: For metal frames place the plywood and braces inside the frame against the band molding.
8. Place the 2×4 braces over the interior and exterior of the door or window.
9. Place the large washer over the carriage bolt and place the bolt through the holes.
10. Place washer and nut inside and tighten securely. Torque the nut so that it slightly compresses the interior 2×4.

Need Emergency Board Up Services? Contact SERVPRO of Oldham/Shelby/Trimble/Henry today to schedule an appointment. 502.241.6861

Safety First With Your Fireplace

10/3/2017 (Permalink)

SAFETY COMES FIRST WITH YOUR FIREPLACE

Follow these fireplace safety tips to prevent home fire damage.

Fall has officially started, and before you know it, you will have to light up the fireplace to combat the cold, windy temperatures of the outdoors.  But before your whole family sits in front of the fire, it is crucial you make sure it is safe and secure.  With the luxury and warmth your fireplace brings, also comes the danger of fire and smoke damage to your home.  There are a few steps you can follow to ensure your wood or gas burning fireplace is safe to use.

Start With The Cap

To start your safety inspection of your fireplace, you have to go outside of your home to your chimney.  Make sure the cap that is on top of your chimney is in good condition, and there is nothing around it such as a bird’s nest or debris.  The cap is an essential piece to your chimney because it prevents rain, snow, or wildlife from getting into your home.  It also keeps hot embers emitting from your fireplace from getting onto your roofing.  Your cap needs to be clear so smoke can escape properly from your home.

Check The Damper

After checking the chimney from the outside, go inside your home and inspect your the bottom of your chimney connected to your fireplace.  With a flashlight, check if the damper in your chimney opens, closes, and seals properly.  It is critical that your damper seals well because if not, you will a lose a great amount of heat from your home when your fireplace isn’t in use.  While your damper is open, check the flue for any combustible objects such as animal nests.  The flue needs to be completely clear, so smoke doesn’t come back into your home and cause unnecessary damage.  

Don’t Ignore Your Gas-Burning Fireplace

Although gas fireplaces are low-maintenance, you still need to check some elements occasionally.  Inspect the glass doors for any cracks or latch issues and test the igniter for any malfunctions.  

Smoke or Fire Damage In Your Home? Contact the professionals at SERVPRO of Oldham/Shelby/Trimble/Henry/Spencer to speak to a Mitigation Specialist. 502.241.6861

Removing Leaves From Gutters Reduces Your Chances Of Water Damage

9/27/2017 (Permalink)

Removing leaves reduces your chances of water damage

Leaves clog gutters

If we had a dollar for every time we’ve mentioned this on our blog, we’d…have a lot of dollars. Your gutters play an incredibly crucial role in keeping your home dry. If they can’t do their job, the odds of water getting into your home spike dramatically. And there’s pretty much nothing worse for gutters than leaves. If you’ve ever climbed a ladder and seen the inside of your gutters, you’ll notice the hole leading down to the downspout in your gutter is quite small. Maybe 2-3 inches in diameter. It doesn’t take many leaves to completely clog that small hole. And when that happens, the water collected by your gutter will have nowhere to go and eventually overflow. If you’ve ever looked outside your window during a rain storm and have seen a waterfall pouring down, that’s what is happening. Why is that bad? Because the water is going to fall right next to your home’s foundation and pool up there. Why is that bad? Whether you have a pier and beam home, a slab foundation, or a basement, water next to your home is going to find its way through the concrete and into your property.

If you do nothing else this fall, please go out and clear your gutters. Or don’t, and tempt fate and end up with potentially very costly water damage. It’s the simplest and most effective way you can prevent home water damage. And sadly, it’s one of the most overlooked maintenance tasks for homeowners every year. That’s great for our business but really bad for homeowners that end up having to pay costly insurance deductibles for work that should have never been necessary.

Leaves prevent evaporation

 When rain or snow falls, a large amount of moisture is introduced to your property. While some of it will run off the lawn and into the street and the on to a storm drain, a lot of it will soak into your yard. That is called groundwater, which in our business is called ‘an enemy’. While every environment has some ground water, certain types of soil and clay are more prone to collecting ground water. One thing that helps reduce the level of ground water in your lawn (and thus reduce the chances that ground water ends up soaking through your concrete foundation and into your home) is its ability to evaporate. And that’s where fallen leaves come into play. If your entire property has a layer of leaves covering it, any water that falls and seeps into your soil can’t evaporate. It gets trapped, allowing it to exert constant pressure on your home’s foundation. Over time, water wins. And that means you lose.

So do yourself a huge favor! Before the snow starts falling (or the rain if you live in the south), take a weekend and spend it getting leaves away from your home and out of your gutters. By just doing this, you’ve put yourself in so much better of a position to weather the winter and come out safe and dry!

 If this knowledge comes too late, please don’t freak out. We can help, and we can make the process of fixing water damage in your home a lot easier and stress-free than you might think. Any time you call us our first step will be to come out and see what’s going on. As part of that step, we’ll do a full moisture diagnostic and determine how much water damage you have and what steps will need to be taken to fix the problem. While we are there, we will provide you with an estimate using industry-standard pricing. If you are happy with the estimate and trust our competency, we can begin work immediately and then work with your insurance adjuster to make sure your claim is dealt with appropriately (and in a timely manner).

Call SERVPRO of Oldham/Shelby/Trimble/Spencer/Henry today to speak to a Mitigation Specialist. 502.241.6861

Protecting Your Important Documents From Water Or Fire

9/26/2017 (Permalink)

Protecting Your Important Records From Home Disasters 

There are many different types of natural disasters that can damage your personal documents and important files. You should be sure to take special measures to keep home records safe from any type of disaster, including natural disasters. Disasters that are able to destroy home records that are not properly protected include fires, tornadoes, hurricanes, and floods.

Why Is It So Important To Keep Personal Documents Safe?

Storing personal documents in a safe place not only protects homeowners from disasters but it also helps keep your identity protected. Disasters like floods and fires can strike at any time. Personal documents such as tax materials or bank statements are important to keep private.

Identities are stolen everyday, and if these documents are left lying around after a quick evacuation it makes it that much easier for the documents to slip into the wrong hands.

Other documents such as medical records and insurance policies are important for reference reasons. Keeping all personal documents safe either on the home’s property in a fire and waterproof safe, or in a safe deposit box at a bank, gives you peace of mind knowing that your documents are safely stored in case of a disaster.

There are several different types of personal records that should be stored in a safe place. Personal record items that should be stored safely include: tax records, bank statements, insurance policies, birth certificates, medical documents, and social security cards. Any types of records that are kept electronically should have a back up copy on a different device such as a CD or an external hard drive that is stored in an alternate place.

Understand Different Methods Of Safe Keeping

Safe keeping methods for personal documents come in many different forms. If you have personal documents in electronic form, make sure you have a back up of the documents on a CD or an external hard drive that is ideally kept in a different location. If you have old-fashioned hard copy files, there are a couple of different options for safe keeping. One of the most popular options for safe keeping of paper personal documents is a safe deposit box. Safe deposit boxes are located on an alternate property than the residence that helps ensure safety, especially in times of natural disaster.

Another option of safe keeping for personal documents that can be located at the home is a fire box. Fire boxes are boxes that can withstand heat up to a certain point that help keep documents safe during fires, but these boxes also lock. Documents can be locked away in the box and placed in a closet or under a bed in the home.

Understanding what documents to keep safe and the different methods available for safe storage are the right steps toward having what you need if your home is ever damaged by a flood, fire, severe storm or any other disaster.

How to Protect Yourself Against Electrical Hazards After A Disaster

9/22/2017 (Permalink)

• NEVER touch a fallen power line. Report it to the power company.
• During cleanup and other activities, avoid contact with overhead power lines.
• If downed power lines are in standing water, do not drive through it. Call, or ask someone else to call, the emergency services and the local utility company.
• If electrical equipment and electrical circuits are wet, or in or near water, switch the power off at the fuse on the service panel or the main breaker. Don’t walk in standing water to access the power switch; call an electrician to do it.
• Never switch the power on or off, or use an electrical appliance or tool, while standing in water. Don’t switch the power back on until all electrical equipment has been checked by an electrician.
• If you see sparks or frayed wiring when power is restored, or if there’s a burning smell but no visible fire, shut off the system at the main breaker immediately.
• Ask an electrician if it’s okay to use a power generator because, if the generator is online when service is restored, it could become a fire hazard and endanger the lives of the restoration workers.

At SERVPRO of Oldham/Shelby we are a team of restoration, cleaning and remodeling professionals who offer disaster repair & cleaning for residential and commercial properties. We guarantee fast emergency response and the latest technology. Please contact us for more information. 502.241.6861

How DoesThe Hot Water Extraction Process Work

7/27/2017 (Permalink)

How Does The Hot Water Extraction Process Work

There are several techniques and methods to clean water damaged carpets. To ensure that a carpet is cleaned correctly, the process must be thorough and can take up to a couple of days, including the drying time. Although it may seem counter intuitive, sometimes the best way to clean water damage is to use more water. One of the most common methods to clean water damaged carpets is hot water extraction.

What is Hot Water Extraction?

Carpet fibers are usually densely woven, providing a comfortable walking surface when dry. These same fibers absorb a considerable amount of water when wet. Water damaged carpets need to be thoroughly cleaned and dried, otherwise residual moisture can lead to mold and mildew growth, structural damage, and lingering odors.

Hot water extraction is one of the most effective methods to clean water damaged carpets and restore them back to their original condition. This process utilizes extremely hot water, detergent, and a specialized brush and vacuum system to simultaneously deep clean and extract impurities from the carpet.

Hot water extraction can usually be done in a day, depending on the extent of the damage and whether a second treatment is needed.

The hot water extraction process:

1. Carpet preconditioning: A high alkaline detergent is applied to the carpet surface.
2. Agitation: A brush or other specialized equipment is used to help the detergent penetrate the carpet surface for thorough cleaning.
3. Dwell time: The detergent must be given time to work for optimal cleaning; the duration varies depending on the type of detergent used.
4. Cleaning: A specialized machine performs two actions at nearly the same time. First, a hot water and brush combination scrubs the carpet to loosen ground-in dirt and soil. The hot water sanitizes the carpet while the brush extracts deep stains and dirt. Then, a vacuum removes stains, moisture, dirt, and detergent. This step may be repeated several times depending on how dirty the carpet is.
5. Drying: Despite how powerful the hot water extraction vacuums are, not all moisture can be removed from the carpet. Floor dryers, dehumidifiers, and standing fans are used to circulate the air and accelerate the drying process.

You may have heard of the term ‘steam cleaning’ before. In fact, ‘steam cleaning’ is a misnomer, and refers to the hot water extraction process. The terms are often used interchangeably.

Whether you call it steam cleaning or hot water extraction, the hot water extraction takes some time and patience, but can be very effective in cleaning and restoring water damaged carpets.

When Carpets Can’t Be Saved

Although the hot water extraction process is useful for most carpets, some carpets simply cannot be saved and must be discarded following water damage. Examples include, but are not limited to, the following:

• Exposure to raw sewage
• Exposure to black water
• Damage to the subfloor
• Structural damage below the carpet

Carpets which have been heavily soiled or exposed to sewage must be replaced, since bacteria and other pathogens may be present. 

Can you DIY Clean Water Damaged Carpets?

If you are DIY enthusiast, you may be wondering if you can steam clean carpets yourself. The answer is that it depends.

DIY carpet cleaning can often be used to solve minor water damage to carpets. Rental steam cleaners are less powerful than commercial units. In addition, many of these machines do not have internal heating elements. Some may call for you to add separately heated water.

Professional carpet cleaners usually have truck-mounted hot water extraction units. These units are very powerful and heat water throughout the process. Professional carpet cleaning is recommended for severe and extensive water damage.

If not dealt with as quickly as possible, carpet water damage can lead to expensive problems such as structural damage, mold and mildew growth throughout the building, and more. It only takes a few hours before water damage begins to have long-term effects.

If you have a water damaged carpet following a leak or a flood, call SERVPRO of Oldham/Shelby. Our technicians are on-call 24/7 to respond to late-night emergencies. 502.241.6861

Tobacco Smoke: Helpful Hints On Mitigating Damage

7/19/2017 (Permalink)

Does your home reek of tobacco smoke? Here are tips on how to remove the odor

It’s one thing to bring home smoke odor on your clothes and in your hair after a night of partying, but when that smell invades your home thanks to inconsiderate guests and their furtive smoking breaks, you must act quickly once they’re gone. Unfortunately, that smoky odor will permeate the fabrics in your home and will hold onto that odor, leaving you to smell it for days and weeks later.

You may not be able to easily remove all of the fabric from your home – particularly furniture, like a large sofa – but it’s very important to move all fabric items to an area unaffected by smoke, no matter how inconvenient. These items can include any decorative pillows, bedding, blankets, and especially curtains and drapes. If you have a washing machine that can handle large loads you should be able to run all of these items through a cold wash cycle with two (2) cups of vinegar added to the load.

Be sure to not use high heat to dry these items. The heat appears to reactivate the smoky smell, setting it permanently into the fabric. Instead, use a low heat or fluff cycle; if you can, line dry the items in the sun, which will be even more effective in removing the odor. And any light breeze along with the sunshine will be a bonus.

If you have a large, bulky item like a comforter, you may need to take it to your local dry cleaner. Put all of the smelly items into a trash bag and bring them to the cleaners; be sure to inform them that you require help in removing smoke odor. They can then use all of the professional techniques in their arsenal to banish the smoky smell. You may also want to include delicate items like curtains and window treatments. Window treatments can be expensive, so you don’t want to risk ruining them in your washing machine.

Once all of the items are washed and rid of the smoke odor, you don’t want to start the process all over again by returning them to a smoky home. Instead, put all of those clean items into fresh trash bags and store them in your garage or other area unaffected by smoky odor. You can return these items to their rightful locations once you have removed the odor from the home itself.

Remember that time is of the essence and these steps must be completed rather quickly. If you do one step without doing the others, the odor will simply redistribute itself around the home. If multiple rooms are affected, you’ll have to work on one room at a time. Once a room has been cleared of smoke, be sure to seal off the clean room as best you can. You don’t want smoky odor traveling to other areas – particularly an area you’ve just cleaned.

If you ever need help removing tobacco odors from the home, or need help mitigating a fire damage be sure to contact us as soon as possible. Dealing with carcinogens is never something that should be shrugged off as not a big deal. SERVPRO of Oldham/Shelby prides itself on being a qualified and honest home restoration company.

Fourth Of July BBQ and Fire Safety Tips

6/8/2017 (Permalink)

Fourth of July BBQ and Fireworks Safety Tips

• Never use gasoline to start BBQ grills
• Never dump hot coals in dumpsters
• If you are camping, be sure to check the regulations on fires. Many areas may be closed to all fires (including charcoal grills) due to extreme dry conditions
• Never leave a fire unattended and always be sure it is dead out when you leave
• When boating, always wear a Coast Guard approved Personal Flotation Device, and always have children closely supervised anytime they are around water
• If you want to include fireworks in your holiday celebration, check where professional displays will be held. Attending a professional fireworks display is the only legal way to celebrate the 4th of July, 
 

Another great resource for Fireworks safety is The National Council on Fireworks Safety. Their article, "Be Fireworks Smart Before, During and After Your Consumer Fireworks Display"  also offers helpful safety tips for firework safety. Remember to check your city or town's laws regarding fire safety and see if they have any rules regarding BBQ’s, cookouts and fireworks during this Fourth of July!

 As always, Contact SERVPRO of Oldham/Shelby for all your Mitigation needs. 502.241.6861

How to Stay Safe During A Thunderstorm

5/24/2017 (Permalink)

Thunderstorms can create hazards like lightning, flash flooding, tornadoes, strong winds, and hail. Did you know that, on average, lightning kills 51 people every year in the U.S.? Also, flash flooding is the deadliest thunderstorm-associated hazard, with more than 140 victims yearly. When a thunderstorm occurs, do you know what to do to stay safe? Find out below:

If you’re outdoors:

• Get inside a sturdy building. Don’t take shelter in small sheds, under isolated trees, in picnic areas, or in convertible automobiles.
• If a sturdy shelter is not available:
  • Get inside a hardtop automobile and shut the windows. Don’t touch any surface in the vehicle that conducts electricity.
  • Don’t attempt to drive to safety as most flash flooding deaths occur in automobiles.
  • In a forest, take shelter under small trees surrounded by taller trees or find a dry, low area like a depression or ravine. Avoid lone trees and other tall structures.
  • In an open area, find a low spot away from trees, fences, and poles. Become the smallest target possible — crouch down on your heels, head between the knees and ears covered. Minimize your contact with the ground and don’t lie down flat.
  • If your city is prone to flash flooding or flooding, move to higher ground.
  • Stay about 15 feet away from other people if you’re in a group.
• Stay out of water, off the beach, and get out of small boats or canoes.
• Avoid metal objects, such as clothes lines, and fences. Remove your backpack because it likely has metal pieces.

If you’re indoors:

• Stay away from windows and doors, and stay off porches. Stay in the inner rooms of the building, and keep drapes and blinds closed.
• Avoid using corded phones unless it’s an emergency. Cordless or mobile phones are safe to use.
• Don’t use electrical equipment or appliances. Unplug them in case of a power surge.
• Avoid water — don’t take a shower, wash your hands, wash dishes or do laundry. Stay out of the bathtub.
• Don’t lie on concrete floors or lean against concrete walls as the wire mesh in them can conduct electricity.
• Bring pets inside before the storm arrives.

For flood water damage repair and mold remediation service, contact your SERVPRO of Oldham/Shelby at 502.241.6861.

Tips to Control Humidity In Your Home

5/19/2017 (Permalink)

Tips to Control the Humidity in Your Home

Summer Heat Problems For Your Home

4/17/2017 (Permalink)

SERVPRO Of Oldham/Shelby Specialties

4/11/2017 (Permalink)

Whether you need emergency flood restoration or just need your upholstery cleaned, SERVPRO of Oldham / Shelby County has advanced equipment and highly trained technicians to make it "Like it never even happened." We can help you with the following residential services:

Water Damage Restoration

Fire Damage Restoration

Mold Remediation

Storm Damage Restoration

Cleaning Services

Building Services

Carpet Cleaning

Duct Cleaning

SERVPRO Of Oldham/Shelby commercial services:

When your business operations are interrupted by fire or water damage, you need professional help to get your property back to business. Every hour spent cleaning up is an hour of lost revenue and productivity. SERVPRO of Oldham / Shelby County provides professional cleaning or emergency restoration services to get your business running smoothly again. We have the training, equipment, and resources to handle any size disaster. Learn more about our commercial services:

Commercial Water Damage 

Commercial Fire Damage 

Commercial Mold Remediation

Commercial Cleaning Services

Commercial Storm and Major Events

To speak to A Mitigation Specialist call today. 502.241.6861

Home Heating Safety Tips

3/10/2017 (Permalink)

Home Heating Safety Tips

Candle Fire Safety Guidelines

3/9/2017 (Permalink)

Whether you’re using candles to mark special events or create a charming atmosphere in your home, always remember that open flames are potential fire hazards. According to the National Fire Protection Association (NFPA), nearly 10,000 residential fires are caused each year by careless use of candles. Here are some safety tips to keep in mind when using real candles in your home:

• Burn candles in well-ventilated rooms. Don’t burn too many candles in a small room where air exchange is limited.
• Don’t burn candles in rooms with vents, drafts, fans or air currents to avoid rapid, uneven burning, flame flare-ups, and soot formation.
• Keep candles at least one foot away from flammable objects, such as furniture, curtains, paper, plants or electronics.
• Burn candles in sturdy candle holders and place them on horizontal, stable, and heat-resistant surfaces.
• Keep lit candles at least three inches apart to ensure that they don’t melt one another.
• Keep candles out of the reach of children and pets.
• Always supervise rooms with lit candles; blow them out if you leave the room or go to bed. Don’t use candles in bedrooms or other sleeping areas. Statistically, the most fires started by candles occur in the bedroom.
• Avoid burning candles all the way down — put out candles when there are at least two inches of wax left or ½ inch if they are in a container.
• Don’t move candles when they’re burning since wax can drip and cause injuries. Extinguish candles before moving them.
• Avoid using candles during a power outage. The risk of fire or injuries when using or handling candles in the dark is increased. Use flashlights and battery-powered lighting instead.
• Never use water to put out a candle to prevent hot wax from splashing. Use a candle snuffer to safely extinguish candles.
• Consider replacing burning candles with battery-operated flameless candles in your home. Most electrical candles look and smell like real candles.

Although candles are potential fire hazards in homes, cooking equipment is the leading cause of home fires.  For professional fire damage repair or smoke remediation services, contact SERVPRO of Oldham/Shelby. 502.241.6861

7 Things that Cause Sump Pump Failure

3/8/2017 (Permalink)

7 Things that Cause Sump Pump Failure

1. Power Failure
The most common cause for sump pump failure is an electrical power outage. To prevent this, have a backup generator that can be manually activated. In the case that your primary pump mechanically fails, though, a generator cannot help in this situation. But in the event of a storm where the power is knocked out for any length of time, a backup generator can be a lifesaver.

On the same topic of power, some components of the sump pump may be vulnerable to damage from power surges. To prevent this, protect the entire electrical system from power surges with a service entrance surge protection device.

2. The Sump Pump is the Wrong Size
If you have an incorrectly sized pump, or if the pump is not installed properly, there will most likely be a problem. A small sump pump is often just as effective as a big one. When a sump pump is too big, the pump is forced to work harder, resulting in a shorter product lifespan. But if it’s too small, it may not be able to adequately pump out the water – again resulting in a shorter lifespan.

3. Improper Installation
Installing a sump pump must be done exactly right. Manufacturer’s instructions must be followed carefully for the installation in order to avoid severe water damage down the road. Most manufacturers recommend or require a check valve to be installed on the discharge line. If not installed, the back-flow of water can cause the pump impeller to rotate backwards and unscrew off the motor shaft. In this scenario, you will still hear the pump motor running, but it would not be pumping any water.

Most manufacturers require the drilling of a small air relief hole in the discharge line between the pump and the check valve which is intended to prevent the pump from having to overcome the air pressure in the discharge pipe. The discharge pipe must be of the required diameter.

Lastly, the sump pump pit should not be set in dirt or gravel. This causes debris to enter into your pump and can result in interference with the pump’s on/off switch or float arm.

4. Switch Problems
The leading mechanical cause of sump pump problems is a switch problem. This occurs when the pump shifts from its position inside the basin, rendering the float ineffective. Float is responsible for the smooth operation of the on/off switch. Your sump pump relies on both the switch and the float arm mechanisms to operate effectively.

5. Lack of Maintenance
Some pump manufacturers recommend the pump to be run every 2-3 months. Some recommend a yearly program completed just before the rainy season hits.

Here are some additional manufacturer recommendations:

• If there is a back-up pump, unplug the primary pump and run the back-up pump to make sure it works properly
• When testing your sump pump, go outside to make sure it is discharging water
• Sometimes the pump can run but not pump any water. This means the impeller has disengaged from the pump shaft or the check valve is installed backwards.
• Check the operation of the float to make sure it is not restricted
• Clean out the air hole in the discharge line
• Listen for any unusual noises when the motor is running
• Replace the battery on the back-up sump pump every 2 or 3 years

6. Frozen or Clogged Discharge Lines
If water cannot exit your home through the discharge line, your system will not work. It is important to keep the discharge pipe protected from freezing and free of sticks, dirt, rocks and other debris. Protecting the water’s exit point of the discharge pipe will keep debris and animals out of the system, making it optimal for your sump pump.

Grated covering will not stop the lines from freezing or becoming blocked by ice and snow. A special grated discharge line attachment should help; it is placed near your home on the discharge line. It includes openings that give water a way to flow out of the pipe if the line is blocked further down.

7. Product Defect
Though rare, product defect is always a possibility and does happen. It is wise to test the pump when it is initially installed to make sure the pump operates properly.

It’s All About the Maintenance

Don’t get me wrong, you cannot avoid all of these problems with maintenance. Let’s be honest – it’s a mechanical piece of equipment and mechanical pieces of equipment fail. It happens. But there’s no doubt that you can avoid many of these issues, and give a longer lifespan to the equipment by performing regular maintenance.

At the very least, follow these maintenance tips once per year. Some experts will even recommend that you do this every 2 months. Quarterly maintenance is probably the norm. It takes just a few minutes and can avoid some serious pains in the future.

• A vinegar solution can be run through the sump pump in order to clean it
• The pump will become free from tiny particles and debris which will allow the pump to run much cleaner
• This can be done by the homeowner and unless there is a serious problem, then you may need to call a professional.
• Make sure the sump pump’s float switch is not restricted in any way. If it is, it will cause the sump pump to not automatically kick on in case of a flood
• Lastly, clean all vents and air holes for maximum effectiveness

That’s it. Maintenance is super easy and keeps your home protected from water damage. Make this a part of your regular home improvement plan and you’ll surely save some money in your pocket by either putting off the purchase of a replacement sump pump for several years, or by avoiding water damage.

Water Damage due to Sump Pump Failure?? Call SERVPRO of Oldham/Shelby at 502.241.6861

Contractor Connections Rating

3/6/2017 (Permalink)

SERVPRO Of Oldham/Shelby is proud to announce, according to Contractor Connections we are ranked among the Top Mitigation Performers for the months of  January and February !!! We pride ourselves on meeting industry standards and customer satisfaction.

Have a Water or Fire Damage? Call us today to speak with a Mitigation Specialist. 502.241.6861

How a Water Restoration Technician Assists After A Disaster

2/1/2017 (Permalink)

A water restoration technician has an extremely important job when a home is affected by excess moisture or fluid. Certified professionals in the industry can quickly reverse the extensive damage that a flood or sewage backflow can cause, and save as many items as possible in the process. And when dealing with contaminated fluids, especially when it has pooled in the home, only certified professionals should be allowed to manage the cleanup. Attempting to perform cleanup efforts without expert assistance can lead to injury or illness, both of which can be severe.

Space Heaters Involved In 79 Percent Of Fatal Home Heating Fires

1/27/2017 (Permalink)

The following is provided by the National Fire Protection Association.

SERVPRO Emergency READY Profile

1/24/2017 (Permalink)

Carpet and Upholstery Cleaning

1/20/2017 (Permalink)

Carpets and Upholstery Cleaning

Even the highest-quality items can show soiling over time. Protect your investment by calling  SERVPRO of Oldham/Shelby to clean and maintain your carpet and upholstery.

Today's carpet and upholstery materials vary dramatically. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Need Carpet or Upholstery Cleaning?
Call Today 502.241.6861

SERVPRO of Oldham/Shelby also offers a range of specialized cleaning methods:

• Bonnet Cleaning: A less aggressive method for short piled carpets.
• Hot Water Extraction: A deeper cleaning method for all carpet types.
• Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
• Showcase Premier Cleaning: The most thorough cleaning method in the industry.
• Dry Cleaning: When color-fastness is an issue.

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

• Regular vacuuming
• Spot removal
• Moving furniture to change traffic patterns
• Pilating the carpet to prevent matting.
• Using Walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO of Oldham/Shelby will get the job done right. For a cleaning backed by state-of-the-art equipment, over 21 years of experience and Professionals trained to the highest standards, call us today.

Electrical Safety

1/18/2017 (Permalink)

 Flipping a light switch. Plugging in a coffeemaker. Charging a laptop computer. These are second nature for most of us. Electricity makes our lives easier. However, we need to be cautious and keep safety in mind.  

SAFETY TIPS:

Have all electrical work done by a qualified electrician.

 When you are buying or remodeling a home, have it inspected by a qualified inspector.

 Only use one heat-producing appliance (such as a coffee maker, toaster, space heater, etc.) plugged into a receptacle outlet at a time.

 Major appliances (refrigerators, dryers, washers, stoves, air conditioners, etc.) should be plugged directly into a wall receptacle outlet. Extension cords and plug strips should not be used.

 Arc fault circuit interrupters (AFCIs) shut off electricity when a dangerous condition occurs. Consider having them installed in your home. Use a qualified electrician.

 Use ground fault circuit interrupters (GFCIs) to reduce the risk of shock. GFCIs shut off an electrical circuit when it becomes a shock hazard. They should be installed inside the home in bathrooms, kitchens, garages and basements. All outdoor receptacles should be GFCI protected.

 Test AFCIs and GFCIs once a month to make sure they are working properly.

 Check electrical cords to make sure they are not running across doorways or under carpets. Extension cords are intended for temporary use. Have a qualified electrician add more receptacle outlets so you don’t have to use extension cords.

 Use light bulbs that match the recommended wattage on the lamp or fixture. There should be a sticker that indicates the maximum wattage light bulb to use.

Important Reminder Call a qualified electrician or your landlord if you have:

• Frequent problems with blowing fuses or tripping circuit breakers • A tingling feeling when you touch an electrical appliance • Discolored or warm wall outlets • A burning or rubbery smell coming from an appliance • Flickering or dimming lights • Sparks from an outlet.

For questions or a copy of Tips for Electrical Safety contact SERVPRO of Oldham/Shelby. 502.241.6861

Why Should I Have My Ducts Cleaned?

1/12/2017 (Permalink)

Indoor Air Quality
“Improve the air you breathe. ” Heating, ventilation and air conditioning (HVAC) systems are accumulating dust and debris... ... and become breeding grounds for a variety of health threats such as dander, dust, pollen, mold and mildew.

Promote Air Safety
Commercial air duct cleaning is a must, because air is flowing into almost every room, floor, meeting rooms and social areas, in the building or hotel through the heating and air conditioning system. Regular commercial air duct cleaning services help promote the health and safety of employees. The HVAC system of a buildings structure has become widely recognized as an Air Quality concern. The benefits of cleaning commercial air ducts of microbiological contaminants include creating a healthy and safe environment for employees, residents or occupants.

Recommended HVAC Air Duct Cleaning Schedule
To prevent negative health effects, Priority Building Services is committed to help you achieve and maintain clean air in your workplace with scheduled HVAC air duct cleaning services using industrial air duct cleaning equipment. Priority Building Services adopts NADCA recommended schedule for HVAC cleaning:

Why SERVPRO? Insurance Resources

1/10/2017 (Permalink)

Why SERVPRO?

Insurance Resources

 SERVPRO of Oldham/Shelby Professionals understands your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO of Oldham/Shelby’s Franchise Professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is SERVPRO of Oldham/Shelby’s first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO of Oldham/Shelby ensures that pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO of Oldham/Shelby can provide an itemized loss inventory.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. SERVPRO of Oldham/Shelby is trained to IICRC standards in Fire and Water Cleanup and Restoration.

Serving Adjusters and Their Clients

SERVPRO of Oldham/Shelby knows your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, and loss assessment are available to you within hours. Our Franchise Professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO of Oldham/Shelby leaders in the fire and water cleanup and restoration industry in our counties. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage.

A Fast Response Is Crucial

1/9/2017 (Permalink)

Faster To Any Size Disaster

24 Hour Emergency Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO Franchise Professionals provide emergency water restoration services 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service? 
Call SERVPRO Of Oldham/Shelby Now 502.241.6861

A Fast Response Is Crucial

In many cleaning and restoration situations, immediate action is needed. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency.

An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc. SERVPRO Franchise Professionals arrive quickly and start the water extraction process almost immediately.

Water Damage Timeline

Within Minutes:

• Water quickly spreads throughout your property, saturating everything in its path.
• Water is absorbed into walls, floors, upholstery, and belongings.
• Furniture finishes may bleed, causing permanent staining on carpets.
• Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

• Drywall begins to swell and break down.
• Metal surfaces begin to tarnish.
• Furniture begins to swell and crack.
• Dyes and inks from cloth and paper goods spread and stain.
• A musty odor appears.

48 Hours to 1 Week:

• Mold and mildew may grow and spread.
• Doors, windows, and studs swell and warp.
• Metal begins to rust and corrode.
• Furniture warps and shows signs of mold.
• Paint begins to blister.
• Wood flooring swells and warps.
• Serious biohazard contamination is possible.

More Than 1 Week:

• Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
• Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Protect Your Investment

1/5/2017 (Permalink)

The following is provided by the U.S Department of Homeland Security.

In addition to emergency planning and communicating with employees, there are steps you can take to safeguard your company and secure your physical assets.

Review Insurance Coverage:

Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary so check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy covers and what it does not.

Prepare for Utility Disruptions:

Businesses are often dependent on electricity, gas, telecommunications, sewer and other utilities. You should plan ahead for extended disruptions during and after a disaster. Speak with service providers about potential alternatives and identify back-up options such as portable generators to power the vital aspects of your business in an emergency.

Secure Facilities, Buildings and Plants: While there is no way to predict what will happen or what your business' circumstances will be, there are things you can do in advance to help protect your physical assets. Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure ingress and egress and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment. And make sure your buildings Heating, Ventilating and Air-Conditioning (HVAC) system is working properly and is well-maintained. You should also determinge if you can feasibly upgrade the building's filtration system as a means of protection from biological and some other airborne threats.

Improve Cyber Security:

Protecting your data and information technology systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don't open email from unknown sources. Use hard-to-guess passwords. Protect your computer from Internet intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly. Subscribe to U.S. Department of Homeland Security National Cyber Alert System, www.us-cert.gov to receive free, timely alerts. 

An investment in planning today will not only help protect your business investment and your likelihood, but will also support your employees, customers and stake-holders, the community, the local economy and even the country. Get ready now. 

If you have any questions about this article contact SERVPRO Oldham/Shelby at 502.241.6861

Commercial Services

12/27/2016 (Permalink)

Commercial Services

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO Franchise Professionals have the training and expertise to help make it “Like it never even happened.”

• Small Office Buildings
• Large Office/High-Rise Office Buildings
• Apartment Buildings
• Restaurants
• Hotel/Motels
• Small Retail Stores
• Large Retail/Big-Box Stores
• High-Rise Residential
• Manufacturing & Industrial
• Government/Military

Have Questions? Call Today SERVPRO Of Oldham/Shelby today. 502-241-6861

Commercial Building Restoration Services

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services:

• Commercial Water Damage Restoration
• Commercial Fire Damage Restoration
• Commercial Mold Remediation
• Commercial Storm and Major Events
• Disaster Recovery Team

Commercial Building Cleaning Services

Whether your need is removing an odor problem or deep cleaning flooring or carpets, you can depend on a SERVPRO Franchise Professional to get the job done right the first time. They’ll respond promptly and make your workspace look its very best. Learn more about our Commercial Cleaning Service.

• Commercial Cleaning Services

Emergency Supplies for any Disaster

12/19/2016 (Permalink)

The following content is provided by The U.S Department of Homeland Security.

When preparing for emergency situations, it's best to think first about the basics of survival: fresh water, food, clean air and warmth. Encourage everyone to have a portable emergency supply kit customized to meet their personal needs, such as the inclusion of essential medications. Talk to your co-workers about what emergency supplies the company can feasibly provide, if any, and which ones individuals should consider keeping on hand. Recommended emergency  supplies include: water, food, both a battery-powered radio and a NOAA weather radio with an alert function, extra batteries, a flashlight, first aid kit, whistle, wrench or pliers to turn off utilities, filter mask plastic sheeting and duct tape in the event of airborne chemical hazards and moist towelettes, garbage bags and plastic ties or personal sanitation.

Keep copies of important records such as site maps, building plans, insurance policies, employee contact and identification information, back account records, supplier and shipping contact lists, computer backups, emergency or law enforcement contact information and other priority documents in a waterproof, fireproof container. Store a second set of records at an off-site location. 

For more information contact SERVPRO of Oldham/Shelby

Every Business Should Have A Plan- Part One

12/2/2016 (Permalink)

The following is provided by the U.S Department of Homeland Security.

Preparing Makes Good Business Sense.

How quickly your company can get back to business after a terrorist attack or tornado, a fire or flood often depends on emergency planning done today.  While the U.S Department of Homeland Security is working hard to prevent terrorist attacks, the regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While recognizing that each situation is unique, your organization can be better prepared if it plans carefully, puts emergency procedures in place, and practices for all kinds of emergencies. This guide outlines common sense measures business owners and managers can take to start getting ready. A commitment to planning today will help support employees, customers, the community, the local economy and even the country. It also protects your business investment and gives your company a better chance to survival. Every business should have a plan. Get ready now.

Plan to Stay in Business

Business continuity planning must account for both man-made and natural disasters. You should plan in advance to manage any emergency. Be prepared to assess the situation, use common sense and available resources to take care of yourself, your co-workers and your business' recovery.

Continuity Planning:

Risk assessment can be a sophisticated area of expertise that ranges from self-assessment to an extensive engineering study. Your organization's risk needs will vary according to the specific industry, size, scope and location of your individual company. Start by reviewing your business process flow chart if one exists, to identify operations critical to survival recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Include co-workers from all levels in planning and as active members of the emergency management team. Make a list of your most important customers and proactively plan ways to serve them during and after a disaster. Also identify key suppliers, shippers, resources and other businesses you must interact with on a daily basis. A disaster that shuts down a key supplier can be devastating to your business.

Plan what you will do if your building, plant or store is not accessible. Talk with your staff or co-workers and frequently review and practice what you intend to do during and after an emergency. Just as a business changes over time, so do your preparedness needs. Review and update your plans at least annually and inform your employees of the changes.

Emergency Planning for Employees: Your employees and co-workers are business' most valuable asset. Two-way communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee emails and/ or other communication tools. Designate an out of town phone number where employees can leave an "I'm okay" message in a catastrophic disaster. If you have employees with disabilities or special needs, ask them what assistance if any they require.

For more information contact SERVPRO of Oldham/Shelby at 502.241.6861 

Residential Cleaning Services

9/13/2016 (Permalink)

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO Franchise Professionals have the expertise to provide a deeper clean than your basic house cleaning service. The residential cleaning services performed by SERVPRO of Oldham/Shelby will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Need Cleaning Services?
Call Us Today 502.241.6861

Residential Cleaning Services include:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

SERVPRO experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Be READY with the SERVPRO Emergency READY Program

8/30/2016 (Permalink)

National Preparedness Month is the perfect opportunity to share the benefits of having the readiness plan in place with your customers, business and family.

The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

In the event of an emergency, the SERVPRO Emergency READY Profile, can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including: Emergency Contact Information, Shut-off Valve Locations and Priority Areas. The ERP is also accessible online using your computer or tablet; download SERVPRO's free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes your local SERVPRO Franchise Professionals as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. 

The ERP is no cost assessment, all it requires is a little time, making it a great value that could save a lot of time in the future. Call your local SERVPRO Franchise Professional to establish your Emergency READY Profile.

National Preparedness Month

8/26/2016 (Permalink)

September is National Preparedness Month. In recent years, many different types of disasters have affected the United States. Flooding, tornado's, hurricanes, wildfires, and blizzards are natural disasters that can threaten your home, business and community. During National Preparedness Month, SERVPRO of Oldham/Shelby County want you and your customers to be aware of the steps to help prepare for Mother Nature's worst. 

For more information on disaster preparedness, visit www.ready.gov, or SERVPRO of Oldham/Shelby. Our team can help your business prepare for the unexpected by creating an Emergency Ready Profile for your facility. The Profile is designed to be a quick and easy snapshot of your business providing critical facility information needed for detailed emergency preparation.

The time to prepare for a disaster is now. Call SERVPRO of Oldham/Shelby to ensure that your business is "READY for whatever happens."

10 Ways You Can BE PREPARED

8/22/2016 (Permalink)

If disaster strikes, will you be ready? It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.

Sign up for local alerts and warnings in Oldham and Shelby County. You can also download apps, and/or check access for wireless alerts.

Develop and test emergency communication plans.

Assemble or update emergency supplies.

Learn about local hazards and conduct a drill to practice emergency response actions.

Participate in a preparedness discussion, training, or class.

Collect and safeguard critical documents.

Plan with neighbors to help each other and share resources.

Protect your business by having an EMERGENCY READY PLAN in place. Contact us at SERVPRO of Oldham/Shelby to schedule with a Sales and Marketing Representative today.  

Professional Carpet Cleaning

7/12/2016 (Permalink)

Professional Cleaning

Professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

SERVPRO Franchise Professionals will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today. With over 1,650 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you.

"Call the Professionals"

6/28/2016 (Permalink)

There's no such thing as a small disaster-especially when the water you don't see contains bacteria or can cause mold, rot and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect property.

SERVPRO Franchise Professionals know how disruptive water damage can be for your business. Your local SERVPRO Franchise Professionals are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and a full line of water cleanup and restoration services, SERVPRO Franchise Professionals can help you regain control quickly, ensuring your facility and its contents are properly dried deodorized and protected.

The SERVPRO Brand

5/9/2016 (Permalink)

SERVPRO's network of more than 1,700 Franchises is ready to help in the event a fire, water or mold loss occurs. Call on a restoration system serving insurance companies and their insureds, as well as thousands of commercial property owners nationwide. You can trust the SERVPRO Brand, too!

Understanding WEA'S

5/9/2016 (Permalink)

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm's way, without need to download an app or subscribe to a service. WEA may share:

- Extreme weather warnings.

- Local emergencies requiring evacuation or immediate action.

- AMBER Alerts.

-Presidential Alerts during a national emergency.

Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts including how to determine if your mobile device is WEA-capable.

Tools to Keep you Safe

5/6/2016 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts. Weather radios have made many advancements over the years and are very afforable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose. 

When shopping for a weather radio, look for the key following key features.

-Reviewable alerts.

-Specific Area Encoding

- Ease of programming

If you need help programming your radio contact your local National Weather Service office for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nws.gov/nwr.

Shocking Facts about Lightning

5/5/2016 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only around 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

- Be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

- Go indoors. Remember the phrase, "When thunder roars, do indoors." Find a safe enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

-Avoid windows, doors, porches, and concrete. Do not lie on the concrete floors and avoid leaning on concrete walls. Lightning can travel through any metal wires or bars in concrete walls or flooring.

Building an Emergency Supply Kit

5/3/2016 (Permalink)

When disaster strikes it is far better to be prepared as much as possible. The following are items suggested for your Emergency Supply Kit.

• Water (1 gallon per person, per day)
• Food (non-pershable 3-day supply)
• Manual Can opener
• Battery operated radio, preferably a NOAA Weather Radio
• Flashlight and extra batteries
• First Aid Kit
• Whistle to signal for help
• Clothing
• Dust Masks or bandanas
• Plastic sheeting, garbage bags and duct tape
• Wrench or pliers to turn off utilities
• Hygiene Items
• Important documents
• Cash
• Fire Extiguisher
• Matches in a water proof container

Be Storm Smart Be Storm Ready

4/26/2016 (Permalink)

Severe weather can happen any time, anywhere. Each year, Americans cope with an average of the following intense storms:

- 10,000 severe thunderstorms

- 5,000 floods or flash floods

- 1,000 tornadoes

- 2 landfalling deadly hurricanes

Know your risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can effect where you live.

Take the next step in severe weather preparedness by creating a communications plan for your home and business.

In any weather event SERVPRO is here to help. 

The CLEANUP TEAM

4/22/2016 (Permalink)

When disaster threatens, it is often too late to take the necessary steps to prepare homes, businesses and family members for the situation. Whether it's a blizzard, flood, hurricane or wildfire, disasters of all types often give little to no warning before they strike. The time to prepare for a disaster is now. No matter what part of the country you call home, we want to help ensure you are prepared for any type of disaster. Whether you have damage caused by a hurricane, tornado, flash flood, or any other reason, your local SERVPRO Franchise Professionals have the resources, experience and training to help get your doors reopened for business as soon as possible.

Are you Ready?

2/19/2016 (Permalink)

According to the latest research, as many as 50% of businesses close down following a disaster,. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event of your business is affected by a disaster; they don't necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Resolve to be READY

12/31/2015 (Permalink)

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following the disaster. Don't wait until disaster strikes. Call your local SERVPRO Franchise proffesionals to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2016